Account and API Key
Q: How do I get an API Key? Log in to bizyair.ai, go to User Center, open API Keys, click “Create New Key”, and copy the 48-character key (shown only once). Q: What if my API Key is leaked? Immediately disable the old key in User Center and create a new one. Never commit keys to Git, write in frontend code, or share publicly.Calling Modes
Q: What’s the difference between sync, async, and WebHook?
Q: What if synchronous call times out?
Ensure HTTP client read timeout is at least 60 seconds. If timed out, the task may still complete in the cloud — query status with requestId via /detail.
Billing
Q: Is there a charge for canceled tasks? Queuing and Preparing cancellations are free. Running interrupts are billed for elapsed time. Platform-caused interruptions are free. Q: What happens when balance is insufficient? Returns{"code": 42901, "message": "insufficient credits"}. Please top up first.
Output Files
Q: How long are result files valid? Output files (object_url) are valid for 15 days and cannot be recovered after expiry. Download to your own storage immediately.Concurrency
Q: How do I increase concurrency? Upgrade your tier (User Center → Plans) or contact business at contact@bizyair.ai. Q: What should I do with 429 errors? Reduce concurrency, use exponential backoff retry, or upgrade your tier.ComfyUI
Q: What if a node is missing? Visit the BizyAir Discord community and submit a request in the#feature-request channel.