Account & API Key
Q: How do I get an API key? Log in to bizyair.ai → Settings → API Keys → Click “Create New Key” → Copy the generated 48-character Key. Q: What should I do if my API key is leaked? Immediately disable the old key in API Keys and create a new one. Never commit your key to Git, embed it in front-end code, or share it through public channels.Invocation Modes
Q: What’s the difference between the synchronous, asynchronous, and WebHook modes?
Q: What if a synchronous call times out?
Make sure your HTTP client read timeout is ≥ 60 seconds. If a timeout occurs, the task may still have completed in the cloud — query its status via the
/detail endpoint using the request_id.
Billing
Q: Will I still be billed if a task is canceled? Canceling during Queuing or Preparing is free. Interrupting during Running still incurs charges for the portion already run. Interruptions caused by the platform are free. Q: What happens when my balance is insufficient? You’ll get{"code": 20049, "message": "Insufficient account balance"} and the task cannot be submitted. Please top up first.
Receipts and Invoices
Q: Where can I view or download receipts and invoices? Go to the Top-up page, find the order in the Order list, and click “Get Invoice” to download your receipt or invoice. See Terms of Service Sections 1.13 and 1.14 for the definitions of “Receipt” and “Invoice.”Output Files
Q: How long are generated result files kept? Output files (object_url) are retained for 15 days by default and cannot be recovered after expiry. We recommend downloading them to your own storage immediately after generation.
Concurrency Limits
Q: How can I increase my concurrency? Upgrade your plan tier (User dropdown menu → Purchase or in Settings → Balance & Entitlements click the corresponding tier to go to the top-up page), or contact sales at contact@bizyair.ai.
Q: What should I do when I get a 429?
Lower your concurrency, retry with exponential backoff, or upgrade your plan.
Missing ComfyUI Nodes
Q: What if a node is missing? Please fill out the Feedback Form. Updated nodes will be announced in ComfyUI Environment Updates.Installation & Configuration
Q: How do I install the BizyAir CLI? BizyAir CLI is a Go binary tool. Download the installer for your platform from GitHub Releases, or follow the installation steps in the CLI Tool documentation. See the CLI Tool documentation.Product Description
Q: How is BizyAir different from cloud ComfyUI platforms like RunComfy? The layer we enter is different. BizyAir is an AI platform for developers and creators that combines online ComfyUI with Model API forwarding: open a browser and build, run, and publish workflows, with no local GPU required. On the same platform, it provides two lower-layer capabilities that most comparable cloud platforms don’t unify: (1) open-source models optimized and deployed by the platform itself, with cloud compute attached (theowner=Self-hosted models in the Model Hub); and (2) a unified Model API forwarding service — one endpoint plus one API Key to call hundreds of multimodal models. Queuing and environment setup are free; workflows are billed per second by allocated instance rate.
Q: Compared with running ComfyUI on my own machine, what does BizyAir solve?
No need to buy your own GPU (instance types cover RTX 4090 / RTX 5090 / H200) or maintain a local runtime. If you already run ComfyUI locally, the official BizyAir plugin lets your local workflow call cloud models and compute directly — the two approaches complement rather than replace each other.